Today I saw my physician we had good visit and finally she agreed that we should transfer my HRT drugs to my local pharmacy via her prescription’s so my medicare would begin covering some of the costs of these rather expensive drugs which will be a great help to me financially as I live on a fixed income.
Of course when I went to fill my prescriptions My medigap insurance refused to cover the drugs because they were flagged due to my gender marker,so now as usual I have to go through a process with my provider to get them to change things so they will cover these. It’s never a smooth transition on anything it seems if you are transgender you always have to jump through some extra set of hoops that “normal folks” don’t,a recognition issue that needs to be addressed.
So when I filled my prescriptions the cost was double what I already pay buying my drugs online and we wonder why the health care system is broken in America and about to become even more screwed up by the implementing of Obama care at the end of the year. a two thousand page bill passed by congress before anyone even knew what was in it,behind closed doors,and now some 15,000 pages of new regulations have been added to it.What a cluster FUCK.Not to mention several new layers of the IRS to police and implement this worthless legislation that will further bankrupt our over extended government.
Anyway back to the issue at hand,as I began to research what I need to do to move my process forward I found this information which I will share with you all and hope it helps you if face this in the future.
For general Medicare information
Medicare Claims Processing Manual, Chapter 32 – Addressing Gender Discrepancies
http://www.cms.gov/manuals/downloads/clm104c32.pdf (see section 240)
Medicare Interactive – A Resource from the Medicare Rights Center
Medicare & You 2011 Handbook
Information About Filing Appeals and Complaints
How to File a Medicare Part A or Part B Appeal in Original Medicare
Medicare Advantage Plans and Medicare Cost Plans: How to File a Complaint (Grievance
Medicare Prescription Drug Coverage: How to Request a Coverage Determination, File an
Appeal, or File a Complaint
Froms and other information for prescription drug appeals
Contact Information for Regional CMS (Medicare) Offices
MEDICARE BENEFITS AND
National Center for Transgender Equality ▪ 1325 Massachusetts Avenue NW, Suite 700, Washington, DC 20005
(202) 903-0112 ▪ firstname.lastname@example.org ▪ http://www.TransEquality.org
Medicare is one of America’s most important health programs, providing health insurance for millions of
older adults and people with disabilities. As with private insurance, transgender people sometimes encounter
limitations in their Medicare coverage or confusion about what is covered – both for transition-related care
and for routine preventive care. This document provides an overview of benefit questions that may arise for
transgender people, and information on what to do in response to an initial denial of coverage.
WHAT DOES MEDICARE COVER FOR TRANSGENDER PEOPLE?
Medicare covers routine preventive care regardless of gender markers.
Medicare covers routine preventive care for all eligible persons, including mammograms, pelvic and prostate exams.
Medicare and many private plans may automatically refuse coverage of services that appear inconsistent with a
gender marker in Social Security records as a means of preventing erroneous or fraudulent billing, with the unintended
consequence of denying claims for procedures that many transgender people need. Medicare beneficiaries have a
right to access services that are appropriate to their individual medical needs. Later in this document we discuss what
to do when coverage is wrongly denied due to an apparent gender discrepancy.
Medicare covers medically necessary hormone therapy.
Medicare also covers medically necessary hormone therapy. These medications are part of Medicare Part D prescription
drug plan formularies (lists of covered medications) and should be covered when prescribed. Sometimes coverage
may be initially wrongly refused due to an apparent inconsistency of the hormones with a gender marker in a person’s
records. Nevertheless, Medicare beneficiaries have a right to access prescription drugs that are appropriate to to their
Medicare does not cover sex reassignment surgery.
Medicare currently does not cover sex reassignment surgery for transgender people. This exclusion is due to a
decades-old policy that categorizes such treatment as “experimental.” NCTE is working to have this outdated policy
re-evaluated on the basis of current science, but this process may take several years. This exclusion applies only to
surgical procedures and should not apply to pre-surgical labs, post-surgical follow-up care, or any other medically
appropriate treatment for a transgender beneficiary that is generally a covered service.
WHAT DO I DO WHEN COVERAGE IS DENIED?
To address inappropriate denials of coverage, the Center for Medicare and Medicaid Services (CMS) has approved a
special billing code (condition code 45) to assist processing of claims under original Medicare (Parts A and B). This
billing code should be used by your physician or hospital when submitting billing claims for services where gender
discrepancies may be a problem. When used with standard billing codes doctors use for specific procedures, this code
alerts Medicare’s computer system to ignore an apparent gender discrepancy and allow your claim to be processed.
Details are explained in the Chapter 32 of the Medicare Claims Processing Manual (see the Resources section below)
WHAT DO I DO WHEN COVERAGE IS DENIED? (CONTINuED)
Private Medicare (Medicare Advantage, Medicare Cost Plus or Medicare Part D, etc.)
These plans should also cover routine preventive care and hormone therapy for transgender people, however, the
Medicare override “condition code 45” cannot be used for private Medicare Advantage plans. If you have a Medicare
Advantage, Medicare Cost Plus or Medicare Part D plan and you are informed that your plan will not cover a service
that is medically appropriate for you (for example, when a pharmacist tells you your plan will not cover your prescription
drugs including hormones), the first thing you need to do is request a written “coverage determination” from the plan.
This request must be submitted with a doctor’s statement explaining the medical necessity of the item or service to
be covered. Submit any documentation you can provide from your doctor supporting the medical necessity of the item
or service. For prescription drugs, it’s best to use Medicare’s “Model Coverage Determination Request” form (see the
Resources section below).
Appealing a negative coverage determination:
If you have original Medicare and a claim has been denied (for example, when Medicare refuses to cover your
doctor visits), you have the option of appealing that determination within 120 days, persuant to the standard appeal
procedures for all Medicare claims. The first level of appeal is called a “redetermination.” You, or your doctor, or any
other person whom you appoint (such as a family member or friend) can call or write to the company that handles
your Medicare claims, as indicated on your most recent Medicare Summary Notice, and ask them to cover your claim.
If another person is going to assist you in this process, you should contact the company to learn how to appoint this
person to be your representative.
Once the company receives your appeal, they usually take one week to inform you of their decision (though faster
appeals are possible in some circumstances). If their answer, called a “redetermination,” is unfavorable, there are
several additional levels of possible review by Medicare and ultimately by a court. Review Medicare’s document “How
to File a Medicare Part A or Part B Appeal in Original Medicare” for more details (see the Resources section below).
If a private Medicare plan denies coverage, the appeals process is similar to original Medicare, but you must start by
submitting an appeal to the plan. You, your doctor or your representative will typically need to file an appeal within 60
days with your plan, usually in writing (though some plans will allow appeals to be made by phone). Specific appeal
procedures vary by plan, and are specified in each plan’s materials. For more information, see the Medicare documents
“Medicare Advantage Plans and Medicare Cost Plans: How to file a Complaint (Grievance or Appeal)” and “Medicare
Prescription Drugs Coverage: How to Request a Coverage Determination, File an Appeal, or File a Complaint” (see the
Resources section below).
WHAT IF I HAVE A CuSTOMER SERVICE PRObLEM?
If you encounter disrespect, discrimination, harassment or other inappropriate treatment related to your gender identity
or transgender status, you may make a complaint with the appropriate entity. For problems when making inquiries
or appeals in a private Medicare plan, you may file a complaint or grievance with your plan. For any other customer
service problems, we recommend contacting your regional Center for Medicare and Medicaid Services (CMS) office.
We encourage you to also share your experience with NCTE to aid in our advocacy efforts.
For any of you who feel you are over paying for your medications I offer this,
I do not encourage anyone to use these drugs without being monitored by a physician serious side effects are possible with these and all drugs so see a doctor please.
It was how I had to begin my HRT because there were no resources available to me when I first began but I have since researched in my area and with the help of local LGBTQ groups we will make a pamphlet so these local resources will be available to those who need it,in my area.
I will offer more as my process evolves.
P.S. The terms SRS (sexual reassignment surgery) and GRS (gender reassignment surgery) should not be used anymore you are the sex and gender you identify as,all you can do is have Genital Reassignment Surgery